ATO call centre workers reveal shocking conditions
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
A section of the Royal Darwin Hospital roof collapsed during heavy rain. Officials confirm all staff and patients are safe with no injuries reported.
Beloved French glassmaker Duralex astonished everyone by raising €19m in 48 hours after a public appeal. The staff cooperative is now floating on a cloud with a tsunami of new orders.
A coroner found Barry Loxston died after receiving a kidney transplant when he was medically unfit. Read the full investigation into hospital care failures.
The World Health Organization is cutting nearly a quarter of its workforce by 2026. Experts warn this will severely impact global disease response and leave the world less safe. Read the full analysis.
Klarna's AI investment has reduced its workforce by nearly half through natural attrition, while increasing average employee compensation by 60%. Discover how technology is reshaping the BNPL firm.
Nearly 400 hospital cleaners and porters in South London have won improved pay and conditions after threatening strike action over unequal contracts.
A coroner has criticised King's College Hospital for disjointed care leading to Joan Talbot's sepsis death. The trust must respond to prevention measures by January 2026.
Over 330 low-paid NHS workers at St George's, Epsom and St Helier hospitals have secured full Agenda for Change contracts following strike vote. The deal addresses pay disparities and provides backdated benefits worth millions.
New research reveals Hans Asperger's collaboration with Nazi regime while pioneering autism research. Explore the complex legacy of the neurodiversity figure.
Jake Keogh completed a gruelling 52-hour walk in memory of his mother, Karen Andrews, a nurse who died from a brain aneurysm. His journey raises vital funds for men's mental health.
LNER catering crew member Samir Zitouni, who shielded passengers during the Huntingdon mass stabbing, has been discharged from hospital. Read his family's emotional statement and the calls for him to receive a bravery honour.
An emergency doctor who battled COVID-19 fears for her NHS future as Reform UK's immigration policies threaten thousands of skilled migrants. Read their stories of uncertainty.
Great Ormond Street Hospital's 2025 Christmas advert showcases the incredible courage of seriously ill children and their families. Discover the moving story and how you can support the GOSH Charity Christmas Appeal.
Staff at a Texas federal prison were terminated for leaking Ghislaine Maxwell's emails describing her favourable conditions. Discover the full story behind the scandal.
Junior doctors begin 13th strike in ongoing NHS pay restoration battle with Wes Streeting. Over 1.5 million appointments cancelled as dispute shows no sign of resolution.
Ilona Kazik, 32, tragically died from a catastrophic brain haemorrhage days after giving birth. Her husband demands answers as inquest begins.
Victoria introduces tough new laws protecting retail and hospitality workers from violence. Learn how these measures will safeguard frontline staff across the state.
Hospital consultants demand 5.5% pay rise and threaten industrial action if government fails to meet December deadline. Read about the escalating NHS crisis.
New NHS data exposes stark contrasts in London's emergency care, with Kingston Hospital having England's lowest 4-hour wait performance. Discover the full story behind the figures.
Around 18,000 NHS staff in England face redundancy as part of a sweeping government reform. Learn how the voluntary redundancy scheme works and the impact on the health service.
Scotland's NHS secured a £180m hospital for just £37.5m in 2002, predating England's recent private facility acquisition. Discover this healthcare bargain and more Guardian letters.
Pioneer Marianne Rigge OBE, who co-founded the College of Health, revolutionised patient information and NHS waiting list transparency. Discover her lasting legacy.
Culture Secretary Lisa Nandy defends the BBC amid impartiality crisis and staff anger over board member Sir Robbie Gibb. Full details on the Trump lawsuit threat and leadership changes.
PCS union members strike at British Library over real-terms pay cuts while executives receive bonuses. Zadie Smith questions Britain's cultural values.
Outgoing BBC director-general Tim Davie addresses staff with upbeat tone despite recent crises, while insiders express relief at his departure. Read the latest developments.
Exclusive investigation reveals how free healthcare access depends on location and condition. Discover your rights and options for affordable specialist treatment in Australia's strained public system.
An NHS trust has been fined over £500,000 and a ward manager sentenced following the 2015 suicide of patient Alice Figueiredo. Read the full story on the family's fight for justice.
Health bosses warn St George's flags create intimidating 'no-go zones' for NHS staff, particularly black and Asian workers. Read about the impact on community healthcare.
A senior nurse faces gross negligence manslaughter charges after a seven-year-old boy died when she failed to reconnect his monitors at a private London hospital. The trial continues at Southwark Crown Court.