Energy firms hold £240m in customer credit - Ofgem
Ofgem investigation reveals energy suppliers are sitting on £240 million of customer credit from old accounts, with nearly two million households due refunds.
Ofgem investigation reveals energy suppliers are sitting on £240 million of customer credit from old accounts, with nearly two million households due refunds.
Millions of UK households are bracing for a double blow as energy bills are projected to rise by 5% while suppliers seek to recover nearly £500 million in customer debt through increased charges.
Millions of UK energy customers face a small bill increase as regulator Ofgem proposes clearing £3 billion in customer debt through a temporary charge, while also increasing support for vulnerable households.
Millions of UK households face higher energy bills as Ofgem announces price cap increase, adding pressure to already stretched budgets during the cost of living crisis.
Major UK banks Barclays and Santander are experiencing the highest customer departure rates after recent service disruptions left customers frustrated and seeking more reliable alternatives.