First class air travel is a ticket many dream of but few buy. On the tracks, however, the story differs. While still expensive, the price point is more affordable due to shorter journeys and a 'luxury lite' experience. Earlier this month, Metro boarded a first class service from London to Scotland with LNER, a rail company that has served passengers for over 100 years but faces stiff competition from low-cost operator Lumo, set to launch on May 26 with tickets starting at £29.90.
First Impressions
Upon entering the lift to LNER's First Class Lounge at King's Cross, a representative mentioned they aim to recreate the 'airport experience.' The lounge, however, felt more like a posh dentist's waiting room meets hotel reception. It featured modern decor and retro travel posters. There were booths for business travelers and a luggage rack, though it was too small, forcing passengers to bring luggage inside. The lounge itself is fairly small. Food and drink options included tea, coffee from a machine, still and sparkling water, plus snacks like cookies, pretzels, and fresh fruit. No bananas were available, as they ripen too quickly. A staff member assured me hot food would be served on board.
All Aboard
A major perk is the direct exit from the lounge to the platform, bypassing crowds. First class seating is in a 1-2 configuration with wider seats and more legroom. However, tables for four mean you may sit close to a stranger, which feels less premium. A separate first class toilet would also be appreciated.
Food and Drink
Snacks were offered immediately, followed by a menu with options like beetroot kimchi salad and a charcuterie grazing board, including vegan and gluten-free choices. I chose the only hot meal, a croque monsieur, which was fine but not gourmet. There was no crockery or silverware. A flexible first class ticket from King's Cross to Edinburgh costs £327.30 one way. Alcoholic drinks are complimentary but limited to one per stop. On a four-hour journey with stops only in York and Newcastle, that means at most two alcoholic drinks.
The Two Things Money Can't Buy
First, the bad: the train stopped suddenly near York due to a signal failure, causing delays. Staff were friendly but had limited information. Snacks were handed out, but more drinks were refused to avoid rowdy behavior. For a £327 ticket, this was frustrating. However, the Delay Repay scheme offers a 100% refund for delays over 60 minutes on a single ticket. Second, the journey along the East Coast Main Line is spectacular, often cited as one of the world's most beautiful. Highlights include views of York Minster, the Angel of the North, Durham Cathedral, the Royal Border Bridge, and Holy Island. These views are priceless and available to all passengers, regardless of class.
Worth the Money?
I don't believe a single train ticket should cost more than a flight to Spain. For shorter, cheaper journeys, first class offers a more pleasant experience with more space and free food. But for long distances, which already cost a fortune, it's better to buy snacks beforehand and make do with standard class.
