NS&I Lost Funds Scandal: Share Your Experience with Missing Savings
NS&I Lost Funds Scandal: Share Your Experience

Are you caught up in the lost funds scandal—or have you faced other difficulties dealing with NS&I? This month, the state-backed National Savings and Investments (NS&I) bank will release its plan to reunite thousands of bereaved families with their missing money.

In March, it emerged that 37,500 people faced delays due to problems tracing the premium bonds of deceased customers. These families are collectively owed nearly £500 million. To address the situation, the government replaced the bank’s chief executive and brought in extra staff. It also promised compensation for those affected, where appropriate.

We Want to Hear From You

If you are caught up in the lost funds scandal, we would like to hear from you. We also want to hear from people who have faced other difficulties dealing with NS&I. Share your experience by responding in the form below or by messaging us. We will get in touch before using your submission.

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How to Share Your Story

Please share your story if you are 18 or over, anonymously if you wish. For more information, see our terms of service and privacy policy. Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide for the purpose of the feature and will delete personal data when no longer required.

For alternative ways to get in touch securely, see our tips guide. Contact us on WhatsApp at +447766780300. For fully anonymous communication, use our Secure Messaging service.

Explore more on these topics: Banks and building societies, Savings.

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