We want to hear from people affected by water supply disruptions in the south east of England. Due to warm weather, thousands of properties have experienced water outages, especially in Kent and Sussex over the past three days during record temperatures. South East Water (SEW) has urged customers to use water only for essential purposes like drinking, washing, and cooking.
Share Your Story
If you are 18 or over, you can tell us your experience using the form below. You may share anonymously if you wish. Your responses are secure as the form is encrypted, and only the Guardian has access to your contributions. We will use the data only for this feature and delete personal data when no longer needed.
How to Contact Us
- Use the form to share your story.
- Message us on WhatsApp at +447766780300. For anonymous communication, use our Secure Messaging service.
- If you have trouble using the form, click here. Read our terms of service and privacy policy for more information.
We look forward to hearing from you.



