Homes across south-east London have been left with low water pressure or no water after multiple leaks caused flooding in the area. Thames Water said customers in SE21, SE22 and SE23 may be affected by the problems in Dulwich.
Leaks reported on three roads
Leaks have been reported on Lordship Lane, London Road near the Horniman Museum and Dulwich Common. Specialist teams are on site investigating the leaks and supporting customers affected by flooding while plans are made for repairs.
Thames Water said it is prioritising keeping customers supplied while working to reduce flooding and minimise disruption. Water is being moved around the company’s network in an effort to keep supplies running during the incident.
Traffic management and customer impact
Traffic management measures have also been put in place to protect residents and road users from hazards caused by flooding and damage to road surfaces. Some households may continue to experience low water pressure or interruptions to their supply while the problems are investigated.
Thames Water apologised for the disruption and said teams are working to resolve the issues as safely and quickly as possible. The company is expected to provide another update by 11am tomorrow (October 12).
Company statement and next steps
In an update at 12.40pm today (October 11), Thames Water said: “We’re sorry if you’re experiencing low water pressure or no water supply.
“We’re aware of multiple leaks affecting the Dulwich area, including Lordship Lane, London Road near the Horniman Museum, and Dulwich Common.
“Customers in SE23, SE22 and SE21 may experience low pressure or interruptions to their water supply.
“Our specialist teams are on site investigating the leaks, supporting customers affected by flooding, and planning the necessary repairs.
“We’re prioritising keeping customers in supply while working to reduce flooding and minimise disruption.
“We’ve been moving water around our network to help keep customers in supply during this incident.
“Traffic management measures are also in place to protect residents and road users from hazards caused by flooding and damage to road surfaces.
“We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
“We understand the disruption this may cause and are working to resolve the issues as safely and quickly as possible, while minimising the impact on residents, road users and local water supplies.”
Thames Water is expected to provide another update by 11am tomorrow (October 12).
