Guardian columnist Tim Dowling recounts his frustrating ordeal with a bank helpline that mistakenly identified him as elderly and confused. A cautionary tale for anyone navigating automated customer service.
Major banks including UBS, Citi and HSBC are implementing artificial intelligence to transform operations and improve client services. Discover how AI is reshaping finance.
Abu Dhabi Finance Week 2025 positions the emirate as a leading global financial centre, attracting institutions managing £32.3 trillion. Discover how ADGM's growth reshapes international finance.
Comedian Chris McCausland investigates groundbreaking AI technology that could transform independence for blind people in his BBC documentary Seeing into the Future. Watch now on iPlayer.
Sarah Mills, the FCA's executive director of consumers and competition, has resigned from her role. Discover the implications for UK financial regulation and what's next.
FCA executive Sheldon Mills is stepping down after eight years. He will lead a government review into AI's role in consumer financial advice. Discover the implications.
Ant and Dec finally acknowledged their rumoured 16-year feud with Kelly Brook during I'm A Celebrity, sparking social media frenzy. Watch the dramatic moment unfold on ITV.
Lloyds Banking Group acquires London fintech Curve in a major move to boost its digital offerings and compete with neobanks. Deal expected to complete in 2026.
Arsenal are intensifying their pursuit of 16-year-old Ecuadorian twins Edwin and Holger Quintero from talent factory Independiente Del Valle. Get the latest transfer news.
The Financial Conduct Authority has initiated a comprehensive review of private markets, examining valuation practices and liquidity concerns. Discover how this could impact UK investors.
Former Houston Astros GM Jeff Luhnow, fired after MLB's sign-stealing scandal, reveals his ambitious plan to revolutionise African football talent development through his multi-club network. Discover how he's applying his 'Extreme Moneyball' philosophy to
The NRL's revolutionary R360 program threatens to accelerate rugby union's talent drain to league. Could this reshape both codes' futures? Read the analysis.
Ant and Dec have finally reunited with Kelly Brook on I'm A Celebrity, ending a 16-year feud that began on Britain's Got Talent. Will the truce last?
ITV bosses devise a strategy for Ant and Dec's potentially awkward reunion with Kelly Brook on I'm A Celebrity 2025, addressing their alleged feud dating back to 2009. Discover how the network plans to handle this tense situation.
The Financial Conduct Authority is significantly expanding its Leeds presence, doubling its office space as part of its strategy to decentralise financial regulation from London.
The Financial Conduct Authority strengthens its international team with senior hires from US and Canadian regulators. Mark White and Rob Hegarty join to enhance regulatory oversight.
US investment bank Moelis & Co explores Nordic expansion as financial institutions compete fiercely for top banking talent across European markets.
Comprehensive analysis of UK wealth managers reveals which firms offer the best value for investors. Discover the top performers and market outlook for 2024.
Discover how Day One Partners is reshaping London's legal recruitment market with their innovative partnership model and strategic growth plans. Learn about their impact on law firms.
Market data firm BMLL recorded a £14.3m pre-tax loss in 2023 while securing a takeover by Nordic Capital. Discover the strategic implications for financial technology.
Kelly Brook faces an awkward I'm A Celebrity reunion with hosts Ant and Dec after a bitter 2009 Britain's Got Talent fallout. Get the full story on the jungle drama.
A groundbreaking campaign aims to deliver free financial education to every Year 6 child in London, addressing the UK's broken money skills system. Join the movement for change.
Teaching financial literacy in schools could boost UK household incomes by £16bn annually while rebuilding trust in financial institutions among younger generations.
London Stock Exchange Group announces 3,000 job cuts as part of digital transformation strategy. Discover how this restructuring will reshape the financial giant's future operations.
The young Arsenal star who shattered tracking data with his incredible intensity is being tipped for regular starting role after dazzling performances in training and pre-season.
London-based fintech pioneer Wise reports 22% profit decline amid strategic shift to US primary listing, raising questions about UK's appeal to tech giants.
Reform UK chairman Richard Tice unveils radical plan to overhaul financial regulation, claiming current rules are stifling London's competitiveness and investment growth.
Discover how AI-powered shopping tools are transforming consumer behaviour and retail experiences across the UK, from personalised recommendations to virtual try-ons.
Arsenal's emerging talent Max Dowman spearheads a dramatic shift in English football as clubs increasingly bet on teenage prodigies. Discover how the beautiful game is getting younger and what it means for the future of the Premier League.
London's investment banks are hiking bonuses to retain top talent despite concerns that financial incentives alone won't prevent a brain drain from the dealmaking sector.