Shans Fishmongers and Butchers on High Street in Dartford has been handed the lowest possible food hygiene rating after an inspection on July 22, prompting Dartford Borough Council to launch an investigation. The zero-star rating reflects serious concerns across all three areas assessed under the Food Standards Agency scheme, with inspectors calling for urgent improvement in the cleanliness and condition of the premises.
Inspection Findings and Council Response
Food safety officers visited the premises and found that "urgent improvement" was necessary in the cleanliness and condition of the premises and its facilities. They also determined that "major improvement" was required in hygienic food handling and in the management of food safety, which covers systems and checks for maintaining standards.
The News Shopper submitted a Freedom of Information request to Dartford Borough Council seeking the full inspection report, but the council refused to release it. In its response, the authority cited an exemption under Section 30 of the Freedom of Information Act, which covers information held for investigations that may lead to criminal proceedings. The council did not specify what is being investigated, whether any alleged offence has been identified, or whether criminal proceedings will be brought.
Details of the Hygiene Assessment
The original inspection identified concerns in all three areas of the food hygiene rating scheme. The most serious assessment involved the cleanliness and condition of the premises and facilities, where urgent improvement was necessary. Major improvement was also required in hygienic food handling, which includes preparation, cooking, reheating, cooling, and storage of food, as well as in the management of food safety.
The Food Standards Agency rating system ranges from zero to five, with zero meaning urgent improvement is necessary and five indicating very good hygiene standards. Businesses can appeal their rating, submit a right to reply, and request a reinspection once improvements are made.
Next Steps for the Business
The News Shopper previously contacted Shans Fishmongers and Butchers for comment but did not receive a response. The council's refusal to release the report leaves the specific findings under investigation, and the business has the option to appeal the rating or request a reinspection after making improvements.