The Insolvency Service has shut down Funny Fuzzy, an online pet supplies retailer, after an investigation uncovered more than £6.3 million in unexplained transactions. The company, registered as Funnyfuzzy Tech UK Co. Ltd, was wound up in the public interest following evidence of significant incoming payments that were not reflected in its filed accounts.
Investigation reveals £6.3m in hidden payments
According to the Insolvency Service, the business filed accounts showing no significant transactions, despite evidence of over £6.3 million in incoming payments between August 2023 and January 2026. The company sold pet beds, clothing, toys, carriers, and feeders through its website, claiming to sell millions of pounds worth of pet products.
Investigators found that Funny Fuzzy sold products to UK customers and used a UK-based contractor to handle returns. However, the company told investigators it operated outside the UK and refused to cooperate with the investigation. The business listed addresses in the UK, USA, China, and Hong Kong on its website, but there was no evidence of any presence at its registered London address.
Customer complaints and regulatory concerns
The Insolvency Service received complaints from customers and agencies including Action Fraud and Trading Standards. Customers reported poor quality products and service, undelivered items, and unprocessed refunds. Investigators also found that changes to company information made it difficult for customers to identify who they were dealing with.
Mark George, chief investigator at the Insolvency Service, said: "Those behind this company would appear to be doing all they can to ignore UK company laws to make significant amounts of money with seemingly no care for their customers."
Company formally closed by High Court
The company was formally closed by the High Court on September 22. The Insolvency Service said the business filed accounts showing no significant transactions, despite evidence of more than £6.3 million in incoming payments between August 2023 and January 2026.
George added: "We are doing all we can to stop those who do this from simply continuing the same objectionable business model via a different entity after a previous company has been shut down. Transfer of ownership of a website can cause difficulties in getting the website closed down but the Insolvency Service will continue to work with partners to disrupt such trading. Our latest success is a message to those thinking about trading in a similar manner that we are watching and we will investigate."
Predecessor company also shut down
The company’s predecessor, Funnyfuzzy UK Co. Ltd, was also shut down earlier in 2024 following a separate investigation. Funny Fuzzy’s now-defunct website stated that its products were designed to "enhance the quality of life and interaction between pets and us humans."
