A new survey has revealed that a quarter of motorists are driving vehicles with an urgent dashboard warning light illuminated, despite the potential dangers. The poll of 2,000 drivers found that 28% admit to having a poor understanding of what the lights displayed on their car screen mean.
Furthermore, 14% of drivers have ignored these warnings and avoided taking their motor to the garage for servicing, maintenance, and repairs because they consider it too expensive and too much of a hassle. This neglect has resulted in an average bill of £190, with 44% admitting they only address issues when they become 'serious'.
Survey Highlights Cost and Convenience Barriers
The study, commissioned by Halfords, also found that 20% of those who avoid garages know someone who can fix their car for them, so they opt not to use a professional mechanic. The research was conducted to investigate why so many Brits have concerns about getting their vehicles looked at and the importance of getting warning lights checked.
Halfords has teamed up with TV presenter and comedian Judi Love to encourage more Brits to feel confident about getting their wheels repaired. Love commented on the findings, saying, "People don’t need to be car experts or know all the terminology to ask for help – I certainly don’t. The important thing is feeling comfortable speaking up when something doesn’t look or feel right."
Drivers' Knowledge Gaps and Breakdowns
The research uncovered significant gaps in drivers' knowledge of common motoring terms. More than one in eight (13%) were unsure what 'MPH' (miles per hour) stands for, while 17% did not know that 'EV' means electric vehicle. Only 16% of those polled via OnePoll.com know what DPF (Diesel Particulate Filter) stands for, and ECU (electronic control unit) left 77% stumped.
The consequences of ignoring warning signs are tangible: 55% of drivers have broken down and been left stranded for an average of 76 minutes after putting something off. To avoid looking foolish, 13% have pretended to know the meaning of a car-related term when they weren’t sure. The study also found 11% admitted they would rather go to the dentist than a workshop.
Halfords Urges Plain English Help
Karen Bellairs, chief customer officer & managing director of garages for Halfords, said: "What this research really shows is that people don’t need more motoring jargon, they need straightforward, trusted help when something doesn’t look or feel right. People shouldn’t have to be an expert in cars or bikes to feel confident asking for help - it’s our job to make looking after their wheels as simple and reassuring as possible."
Bellairs added, "Whether it’s a warning light, a flat battery or a strange rattling noise, our experts are here to explain what’s needed in plain English and find the right solution, taking the worry away and helping people keep their lives rolling."
