Passengers using Canada Water station in South London will face a prolonged lack of step-free access as lift replacement work is set to continue until spring 2027. Transport for London (TfL) has confirmed that there will be no step-free route between street level and the ticket hall during this period, advising customers to use nearby stations instead.
Lift replacement at Canada Water station
The lift at Canada Water station has caused repeated disruptions in recent months, with TfL regularly updating customers on social media about faults. A replacement lift is now planned, but no reopening date has been set. The work means that step-free access will be unavailable until spring 2027, a timeline that has drawn criticism from local residents.
TfL has pointed out that the newly upgraded Surrey Quays station, located just a few minutes away, has working lifts. For those needing a step-free exit from the Jubilee line, TfL advises exiting at Bermondsey and taking bus 47 or 188. Passengers arriving on the Windrush line are advised to leave at Surrey Quays and board any bus from stop S.
Community reaction and travel advice
Residents in a Canada Water community group expressed frustration at the announcement. One person wrote: "Six months! I'd understand if they were creating a new lift shaft but to replace an existing lift why does it take so long?" The comment reflects wider concerns about the duration of the works.
Customers travelling northbound from Surrey Quays to Canonbury who require a step-free exit are advised to speak to staff before boarding the train. TfL recommends planning journeys in advance using the TfL app to find the best route. The disruption is expected to affect daily commuters and those with mobility needs until the lift replacement is completed.
