London's New CCTV Bus Shelters Aim to Boost Safety and Accessibility
New CCTV Bus Shelters Roll Out Across London for Safety

Enhanced Bus Shelters with CCTV to Improve Safety Across London

Transport for London has announced a significant initiative to roll out new bus shelters equipped with CCTV cameras across the capital, aiming to make travel safer and more comfortable for passengers. This 12-month trial will introduce redesigned shelters at 27 different locations, selected based on crime rates and customer usage, with the goal of addressing safety concerns, particularly for women and vulnerable groups.

Key Features of the New Bus Shelter Designs

The new bus shelters are not just about surveillance; they incorporate a range of improvements to enhance the passenger experience. Key features include:

  • Better seating and lighting to improve comfort and visibility, especially after dark.
  • Priority spaces for individuals with mobility issues, ensuring accessibility for all.
  • A new roof design and anti-vandalism materials to increase durability and reduce maintenance costs.
  • A more sustainable modular design, aligning with environmental goals and allowing for easier installation and upgrades.

In addition to the CCTV-equipped shelters, the trial will see 20 new bus stops installed in areas that previously lacked any shelter, along with 11 refurbished shelters across the city. This expansion is part of a broader effort to improve public transport infrastructure and encourage more people to use buses.

Focus on Safety and Public Feedback

The decision to include CCTV cameras is backed by strong public sentiment. A recent survey found that 80 percent of 1,000 women polled said CCTV made them feel safer when travelling by bus, while 73 percent indicated they would be more likely to use bus services as a result. This data underscores the importance of security measures in fostering confidence among passengers.

Michael Roberts, CEO of London TravelWatch, commented on the initiative, stating, "Many people - particularly women and girls - can feel unsafe waiting at bus shelters after dark, so better lighting and CCTV will go a long way to help them feel more safe and secure." He added that buses are a vital mode of transport for many Londoners, and these improvements could encourage greater usage by making journeys more comfortable and secure.

Geographic Rollout and Strategic Planning

The new shelters will be installed across several London boroughs starting from January 12, including Barking & Dagenham, Bexley, Camden, Croydon, Hackney, Havering, Hillingdon, Kingston-upon-Thames, Lambeth, Southwark, Wandsworth, and the City of Westminster. Locations were chosen strategically, considering factors like crime hotspots and high passenger volumes to maximise impact.

This initiative is part of the Mayor's broader plan to have 80 percent of London journeys made by public transport or active travel by 2030. By enhancing bus stop infrastructure, Transport for London aims to create a more inviting and secure environment that supports this ambitious target.

Broader Implications for Urban Mobility

Beyond safety, the new shelters address other community needs. Research from London TravelWatch found that a third of Londoners desire better places to sit and rest, highlighting the importance of comfortable waiting areas. The improved seating and design elements are expected to benefit all passengers, especially those with mobility challenges, making public transport more inclusive.

This trial builds on previous efforts, such as the installation of CCTV at 20 bus shelters in 2024, and reflects a continuous commitment to upgrading London's transport network. As the trial progresses, feedback from users will be crucial in assessing its success and potentially expanding the programme to more locations across the city.