Major retailers including Tesco, Boots, Marks & Spencer and Greggs have joined a new security initiative with the Metropolitan Police that allows stores to transmit CCTV footage, witness statements, and other evidence directly to officers within minutes. The system, now live in 11 London boroughs, replaces a process that previously took up to 28 days for police to access footage, dramatically accelerating investigations.
How the new system works
The platform enables shop staff to upload evidence instantly to the Met Police, eliminating the lengthy delays that often hampered shoplifting cases. Chief Inspector Rav Pathania, the Met’s lead for business crime, said the tool is helping the force identify offenders more quickly and bring more of them to justice.
“Reported shoplifting offences across London are down by almost 4%, but we’re not taking our foot off the pedal as evidenced by this continued use of new tech,” he said.
Boroughs covered by the scheme
The system is currently operational in 11 areas: Westminster, Kensington and Chelsea, Hammersmith and Fulham, Lewisham, Greenwich and Bexley, Southwark, Lambeth, Sutton, Croydon, Bromley, and Hillingdon.
Impact on prosecutions
Croydon MP Sarah Jones highlighted the scheme’s effectiveness: “When the system has been used, there was a caution, charge or other criminal disposal in 29.4% of cases – up from 7.3% before. Shoplifting is already down 4% in London – and these latest measures will help to continue that crackdown.”
The initiative is part of a broader crackdown on business crime, with the Met Police expanding the technology to additional boroughs to build on the early success.



