Ryanair Announces Earlier Check-in Closure to Combat Europe's Border Delays
Ryanair, the budget airline that transports 200 million passengers each year, has declared it will shut its airport check-in desks 20 minutes earlier starting in November. This adjustment mandates that all passengers who need to drop bags or check in at the airport must do so at least one hour before their flight's departure, rather than the current 40-minute cutoff.
The airline stated this change aims to provide more time for travelers to clear airport security and passport control, thereby reducing the number of individuals who miss flights due to being trapped in lengthy queues. While not directly triggered by Europe's entry-exit system (EES), which requires most non-EU citizens to submit biometric data at borders, Ryanair acknowledged that the system has contributed to increasing passport wait times.
Impact of Europe's Entry-Exit System on Travel
Since its phased introduction in October, the EES has led to reported waits of several hours at certain airports. In response, Greece announced this week it will not enforce the new checks on UK nationals this summer to avoid potential border chaos. Notably, over 100 passengers missed an easyJet flight in Milan this month because of passport queues after the system fully took effect.
Ryanair emphasized that the majority of its customers will not be affected by the check-in adjustment. Approximately 80% of passengers complete their check-in online and proceed directly to the departure gate. Only about 20% of Ryanair's customers check bags at airports, with most opting to pay for cabin bags or travel without any luggage.
Technological Upgrades and Baggage Policies
By October, Ryanair plans to install self-service bag-drop kiosks at more than 95% of its airports. Dara Brady, the airline's chief marketing officer, highlighted that this initiative will result in a "quicker bag-drop service, less queueing at airport desks, and an even more punctual service for the 20% of our customers who still wish to check in a bag."
As Europe's largest airline by passenger numbers, Ryanair has been a leader in altering baggage regulations, such as charging for cabin bags. It is well-known for strictly enforcing size limits and incentivizing staff to identify and fine those who violate the rules. Despite initial public backlash to many of these changes, CEO Michael O'Leary has remained unapologetic, suggesting that travelers should appreciate the push to travel light.
