Vincent Chan, 45, pleaded guilty to sexually abusing children as young as three at a West Hampstead nursery. Police found over 25,000 indecent images. A dedicated NSPCC helpline is available for support.
Guardian columnist Tim Dowling recounts his frustrating ordeal with a bank helpline that mistakenly identified him as elderly and confused. A cautionary tale for anyone navigating automated customer service.
Shocking NSPCC report reveals online grooming offences have doubled since 2018, with Snapchat involved in 40% of cases. Youngest victim just four years old. Urgent action needed.