Raye 'Devastated' as Ticketmaster Glitch Bars 65 Fans from Paris Concert
British pop sensation Raye has publicly apologized after a group of approximately 65 ticket holders were refused entry to her recent concert in Paris, citing a system error at Ticketmaster that left fans stranded outside the venue.
Concert Chaos at Accor Arena
During Raye's This Tour May Contain New Music tour stop at the Accor Arena in Paris on Sunday night, dozens of fans holding valid tickets purchased through Ticketmaster were turned away at the door. The incident sparked outrage among attendees, prompting the singer to address the controversy on social media.
In a heartfelt statement, Raye expressed her devastation, writing, 'I am completely devastated for the 65 ticket holders who were turned down from entering our Paris show. This is completely unacceptable and wrong.' She clarified that the issue stemmed from a Ticketmaster system error, where the tickets were not fully validated at purchase, a situation she described as outside her control.
Compensation and Apology from Raye
While Ticketmaster provided refunds and vouchers to the affected fans, Raye went further by offering complimentary tickets to any of her future shows of their choice and a signed vinyl. 'I know this doesn't even remotely make up for this mess, but it's all I can think of in this moment to soften the blow,' she added, extending her deepest apologies.
The Paris show is part of Raye's extensive 2026 tour, which began in Łódź, Poland, on January 22 and includes upcoming dates in Manchester, Glasgow, Birmingham, London, and Dublin, followed by North American shows and a return to London in May.
Broader Backlash Against Ticketmaster
This incident adds to growing criticism of Ticketmaster, with fans frequently complaining about high ticket prices, dynamic pricing strategies, and technical issues during high-demand events. The latest fumble is unlikely to improve the company's reputation, as Metro has reached out to Ticketmaster for comment without immediate response.
Raye, known for hits like the viral single 'Where Is My Husband!', continues her tour amid this controversy, highlighting ongoing challenges in the live music ticketing industry.
