External auditors EY have identified ten significant weaknesses at Tower Hamlets Council, warning of a cycle of government intervention without urgent action. The council's leadership says it agrees with the findings.
Thames Water reveals a 75% surge in complaints as it negotiates a bailout to tackle its £20bn debt. Read the latest on the utility giant's financial struggle.
The City watchdog has ended the freeze on motor finance complaints earlier than planned. Discover the new deadlines and the multi-billion pound implications for lenders and consumers.
Greenwich's historic Borough Hall faces a licence review following resident complaints over late-night noise and disruption, pitting community concerns against the venue's economic benefits.
Residents across the Thames catchment file statutory nuisance complaints against Thames Water over sewage pollution impacting health and recreation. A 16-year-old rower contracted E. coli, missing GCSE exams.
The Guardian has published corrections regarding Lord Paul's committee role and the location of a Helsing defence facility. Discover the full details and how to submit editorial complaints.
Law professor Joanna Howe claims University of Adelaide shields her from pro-choice complaints. Discover how this case tests academic freedom boundaries in UK education.
UK banks face an £86m Financial Ombudsman Service levy as Treasury reforms cost £8m. Motor finance cases to surge 300% under new crackdown. Discover how this affects financial services.
The Guardian has published corrections regarding a misquote on Asda's credit rating and Donald Tusk's official title. Read the full list of amended articles and how to submit a complaint.
Transport for London reveals Central Line received 1,651 complaints in 2025, though reports dropped 14% from 2024. Discover which lines saw improvements and TfL's safety pledge.
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
Jeremy Clarkson faces customer complaints over delayed deliveries of his sold-out £95 Hawkstone advent calendar. Discover the festive drama from Diddly Squat Farm.
Chicago lawyer Daniel Suhr has become influential in US media regulation through FCC chair Brendan Carr, securing unprecedented changes at major networks through legal complaints about bias.
The Walkers of Whitehall faces licence review after residents complain about drinkers occupying wrong pavement, urinating and causing noise near Trafalgar Square.
The Guardian has published corrections regarding a misattributed living standards analysis and a technical error confusing Unix. Readers can submit complaints to the provided contacts.
A controversial AI-generated Christmas mural in Kingston described as 'bonkers' and 'dystopian' has been removed following dozens of complaints from horrified shoppers.
The Guardian has published corrections regarding Irish emigration commentary and a minister's role. Discover the factual amendments and how to submit editorial complaints.
ITV's Emmerdale receives 227 Ofcom complaints as dark plots involving drug dealing, sexual exploitation and modern slavery continue to shock viewers. Read the full story.
A self-employed tradesman faced a 169-day battle with Autonet Insurance after a motorway crash. Delayed claims, mounting storage fees and poor communication caused immense stress. Read this consumer warning.
Exclusive data shows English councils prosecuted just 64 landlords despite 300,000 tenant complaints about unfit housing. New rights may remain 'symbolic' without proper funding.
A Herefordshire dinosaur park has been forced to restrict its animatronic models' screeches to specific hours following noise complaints from neighbours. Discover the full story.
A Lewisham resident received £100 compensation after the council took too long to handle her children's services complaint. The Ombudsman upheld her case.
Fans express outrage as Lily Allen's 2025 UK tour tickets hit premium prices, with many complaining about affordability and dynamic pricing tactics.
ITV's Emmerdale sparks viewer fury and regulatory complaints with harrowing sex exploitation scenes involving character April Windsor, prompting debate about appropriate content for pre-watershed viewing.
Exclusive interviews with Barbican Estate residents uncover the harsh reality of daily life within one of London's most famous architectural landmarks, from maintenance crises to crumbling infrastructure.
Enfield Council faces mounting criticism as tenants in council-owned flats suffer through broken and boarded-up windows during freezing temperatures, with repairs delayed for months.
Australia's most dubious consumer products and services have been exposed in the annual Shonky Awards, with banking giants, online marketplaces and health funds facing scrutiny for questionable practices.
A shocking investigation reveals Australian banks are failing mortgage holders in financial distress, with complaints of dismissive treatment and inadequate support systems.
Channel 4's Hollyoaks faces broadcasting watchdog scrutiny after a controversial episode draws more than 100 formal complaints for its intense and disturbing content.
Exclusive data reveals which London boroughs suffer most from noisy neighbours, with some areas recording over 4,000 complaints in just one year. Discover if your borough makes the list.