Category : Civil Service


NDIS Staff Told to Pretend as Public Servants

Outsourced NDIS call centre workers claim they are instructed to impersonate government employees and prioritise funding requests without proper training, raising concerns over service quality.

MPs Slam DWP Over Carer's Allowance Scandal

Senior DWP officials face criticism as review reveals systemic failures in carer's allowance management, leaving hundreds of thousands with unfair debts and mental health crises.

Whitehall morale up under Labour, new report shows

Civil service morale has seen a slight uptick following Labour's 2024 election win, with significant boosts in the health and energy departments. Read the full analysis of the annual Whitehall monitor report.

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