Emirates, the Dubai-based carrier consistently ranked among the world's most-loved airlines, is midway through a colossal $5 billion (approximately £3.7 billion) programme to refurbish its fleet. A core part of this investment is the rollout of its new Premium Economy cabin and updated Business Class on its Airbus A380 and Boeing 777 aircraft.
On Board the Upgraded Emirates A380
City AM recently experienced both the new Premium Economy and Business Class offerings aboard the Emirates Airbus A380, the world's largest passenger airliner. Emirates operates the largest fleet of both A380s and Boeing 777s globally. The A380 is renowned for its exceptionally smooth ride, with passengers barely feeling take-off and experiencing minimal turbulence at cruising altitude.
The newly launched Premium Economy service, a significant addition for the airline, delivers a notable step up in comfort. Passengers are greeted with wider-than-expected leather seats that offer a spacious feel. The in-flight entertainment screens are generously sized, and the service includes a well-presented three-course meal after take-off, accompanied by a quality amenities kit.
Business Class vs Premium Economy: A Surprising Comparison
While Emirates' Business Class maintains its reputation for attentive service and comfortable lie-flat beds, the review noted an intriguing detail: some of the food and drink in Premium Economy was rated better than in the forward cabin. This highlights the elevated standard of the new product. The tangible upgrades in Business, such as specific menu items, were not always discernibly superior in quality.
The airline's overall aesthetic leans towards understated, quiet luxury. Its beige colour scheme may lack the bold pop of a Qatar Airways purple or the iconic branding of British Airways, but it emphasises space and plush, comfortable seating that one reviewer said "reminds you to purchase the upgrade next time you get a new car."
The Multi-Billion Pound Fleet Retrofit in Progress
This consistent, classy experience is set to become even more widespread. Emirates is deep into its retrofit plan, which will see 219 aircraft refurbished in total—comprising 110 A380s and 109 Boeing 777s. To date, 67 aircraft have already been updated. Key improvements include a 1-2-1 Business Class seat configuration, ensuring every passenger has direct aisle access.
The continued roll-out of the Premium Economy cabin across the fleet means that even on an aircraft that isn't brand new, the on-board experience can feel fresh and contemporary.
Where Can You Fly Emirates from the UK?
From its hub in Dubai, Emirates serves 148 destinations across 80 countries and six continents. For UK travellers, the airline offers extensive connectivity from both London Heathrow and Gatwick airports, providing routes to 80 global destinations, many with a seamless connection in Dubai.
