Water firms seek double charging for sewage fixes
Water companies could bill households twice for infrastructure repairs to tackle sewage pollution under new Ofwat proposals being challenged in court by environmental campaigners.
Category : Search result: customer protection
Shein bans sex dolls after French child resemblance probe
Fast fashion giant Shein has removed all sex dolls from its platform after French authorities launched a probe into items bearing disturbing resemblance to children, sparking international concern.
Bonfire Night Wildlife: 3 Eco-Friendly Tips
As fireworks light up November skies, discover how traditional celebrations impact local wildlife and three simple changes to protect nature while enjoying the spectacle.
47% Report Life-Changing Skin Transformation
Groundbreaking clinical results reveal nearly half of customers using this innovative skincare formula experienced such dramatic improvements that it restored their confidence and transformed their daily lives.
AI Expert: Stop Letting Machines Speak For You
Automation architect Raihan Islam responds to shocking KPMG report, revealing why businesses must maintain human voice in AI communications or risk losing customer trust and authenticity.
HMRC Tax Refund Scam: Protect Your Money
Exclusive investigation reveals how criminals are exploiting HMRC's repayment system, leaving thousands of taxpayers out of pocket. Learn how to protect yourself from this sophisticated fraud.
Australia's Child Protection Crisis Exposed
An alarming investigation reveals how Australia is systematically failing its children through regressive policies, childcare scandals, and punitive approaches that undermine their future.
Rail unions demand safety overhaul after train stabbings
Following the shocking knife attack on a Cambridgeshire train, rail unions are calling for enhanced protection for both staff and passengers across Britain's railway network.
Mother's campaign protects UK children after daughters' murder
Exclusive: A grieving mother transforms unimaginable tragedy into a powerful force for change, creating new protections for vulnerable children across the UK.
Victoria climbers defy Indigenous site ban
Rock climbing communities across Victoria are mobilising against controversial new restrictions at culturally significant Indigenous sites, setting up a dramatic confrontation between heritage protection and recreational access.
Data Breach Fallout: Brands Before Customers
New research reveals corporations prioritise reputation management over consumer protection when handling data leaks, leaving victims vulnerable to ongoing security risks.
Australia's Nature Crisis: Economy vs Environment Myth Exposed
New analysis reveals that Australia's outdated environmental laws are failing both nature and the economy. Discover how bipartisan reform could create jobs, attract investment, and safeguard the environment for future generations.
HMRC accused of privacy law breaches in child benefit crackdown
Tax authorities face scrutiny as privacy experts reveal HMRC likely broke data protection laws while investigating child benefit claims, raising serious concerns about citizen privacy rights.
US Senate blocks northern spotted owl protections
In a controversial move, the US Senate has overturned protections for the northern spotted owl, sparking outrage among conservationists and raising concerns about the future of the threatened species.
South London council in child exploitation report
A south London local authority finds itself under the spotlight after being identified in a major government report examining child exploitation risks across the country, raising serious questions about safeguarding practices.
How to Help Flying Foxes in Urban Areas
Discover how Australia's remarkable flying foxes are adapting to city life and learn simple ways you can help protect these essential nocturnal pollinators in your own neighbourhood.
Australian Banks' Hardship Support Failures Exposed
A shocking investigation reveals Australian banks are failing mortgage holders in financial distress, with complaints of dismissive treatment and inadequate support systems.
CDC hiring freeze cripples US health protection agency
Exclusive investigation reveals how a government-wide hiring freeze has left the Centers for Disease Control and Prevention struggling to function, with critical positions unfilled and employee morale at breaking point.
Notorious Rapist of 90 Women Freed From Prison
Convicted serial rapist Joseph McCann, described as one of Britain's most dangerous sex offenders, has been freed from prison despite fears he remains a threat to women. The 39-year-old's release has sparked fury among victims and politicians alike.
Energy firms hold £240m in customer credit - Ofgem
Ofgem investigation reveals energy suppliers are sitting on £240 million of customer credit from old accounts, with nearly two million households due refunds.
Failed school return attempt for Southport killer
Exclusive inquiry revelations show desperate attempts to reintegrate the Southport attacker into education system less than a year before tragic stabbing spree that shocked the nation.
Three men charged with child sex offences in Rochdale
Three men have been charged with multiple child sexual offences in Rochdale following a major police investigation into grooming and exploitation of vulnerable victims.
O2 criticised by Ofcom for undermining pricing rules
Telecoms regulator Ofcom has slammed O2 for tactics that 'go against the spirit' of new consumer protection rules, raising concerns about industry compliance with pricing transparency reforms.
TikTok accused of safety commitment U-turn
Exclusive: The popular video-sharing platform stands accused of reneging on crucial child protection commitments, sparking outrage among safety campaigners and MPs.
Ken Henry: Labor's nature laws "worthless" without changes
Exclusive: Former Treasury Secretary Ken Henry delivers scathing critique of Labor's environmental reforms, warning exemptions could render new nature protection laws completely ineffective without urgent ministerial intervention.
Tapo Security: Smart Home Protection Upgrade
Discover how Tapo's affordable smart security cameras and video doorbells are revolutionising home protection for UK households with cutting-edge features.
Paedophile jailed for raping 4-year-old in North London
A dangerous sexual predator from North London has been sentenced to 14 years imprisonment after admitting to grooming and raping a vulnerable four-year-old boy in a disturbing case that has shocked the community.
Barclays, Santander lead customer exodus after outages
Major UK banks Barclays and Santander are experiencing the highest customer departure rates after recent service disruptions left customers frustrated and seeking more reliable alternatives.
Grooming Gangs Inquiry Descends into Chaos
An explosive investigation reveals how Britain's landmark grooming gangs inquiry has descended into turmoil, with allegations of political interference and systemic failures threatening justice for victims.
Matt Kean rebukes Coalition's environment law rollback
In a dramatic break from party ranks, prominent Liberal MP Matt Kean has condemned his own coalition's proposed environmental laws, warning they threaten Australia's natural heritage and economic future.
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