London council cyber attack disrupts key services
Westminster City Council reveals which services are impacted after a major cyber attack and advises residents on how to get help. Critical services for vulnerable people are the priority.
Category : Search result: vulnerable customers
Virgin Media fined £23.8m over digital landline switch
Ofcom has issued a £23.8m fine to Virgin Media for failing to protect vulnerable customers during the analogue to digital landline migration. Discover the full story and what it means for consumer safety.
Water crisis hits Tunbridge Wells, 24,000 affected
Over 24,000 people in Tunbridge Wells face water shortages after treatment plant failure. Bottle stations overwhelmed as businesses close. Full restoration expected Sunday.
Watchdog Slams Excessive Force in Immigration Detention
Shocking report reveals excessive restraint and toxic culture in UK immigration detention centres. A frail 70-year-old man was handcuffed despite posing no risk. Read the full investigation.
UK Cold Health Alert: 9 Groups at Risk
A yellow cold weather warning is in effect for parts of the UK. Discover the 9 most at-risk groups and essential tips to stay safe and warm during the freeze.
Cold Weather Payment 2025: Check Your Postcode
As the UK braces for snow and icy conditions, find out if your household is eligible for the £25 weekly Cold Weather Payment. Check your postcode now.
CBA criticised for refusing to refund $270m in excessive fees
Commonwealth Bank CEO defends keeping $270m in 'excessive fees' from low-income customers, calling refunds 'appropriation of shareholder property'. Consumer groups demand action.
CBA Boss Defends Decision Not to Repay Bank Fees
Commonwealth Bank CEO Matt Comyn faces parliamentary scrutiny over refusing to refund fees to vulnerable customers. Read the full investigation details.
Jamaica's climate survival plea at Cop30 summit
Jamaica leads vulnerable nations demanding climate action at Cop30, citing Hurricane Melissa's $10bn devastation as evidence of 'new phase' of climate crisis.
Clean-up crews target vulnerable UK students
An investigation into the 'clean-up crews' of men who target intoxicated students outside UK nightclubs. Learn about the dangers and what universities are doing.
Hackney Council pays £1k over care payment suspension
Hackney Council apologised and paid £1,000 compensation after suspending a vulnerable resident's care payments without a backup plan. Learn more about this complex social care case.
Lambeth Council axes 'lifeline' welfare support service
Lambeth Council faces backlash after confirming the closure of its key welfare support service, leaving vulnerable residents without critical assistance for benefits, housing and debt issues.
Croydon children's services delays warning
A leading child protection expert reveals alarming delays in Croydon's children's services, putting vulnerable young people at risk as the council faces ongoing challenges.
Sky TV customers: Claim £290 refund before shutdown
Millions of Sky TV subscribers could be owed hundreds of pounds in refunds as the broadcaster prepares to permanently shut down one of its longest-running services. Here's how to check if you're eligible.
Government rejects mandatory anti-Islamophobia shop training
Ministers have refused to implement compulsory training for retail workers to prevent discrimination against Muslim customers, sparking criticism from community leaders.
Page 1 of 1