An elderly woman in Stafford was left without heating due to a faulty British Gas prepayment meter, highlighting systemic customer service failures across UK energy suppliers, including billing errors and threats to minors.
Former sub-postmaster Gareth Snow's 2001 conviction, linked to the faulty APS/APT system, is referred to the Court of Appeal. Could this be the next Horizon scandal?
Master your UK consumer rights for returning items. Learn about cooling-off periods, faulty goods claims, and legal protections. Never get fobbed off again!
Commuters faced travel nightmare during Tuesday morning rush hour as one of London's busiest stations was forced to close due to a faulty escalator, causing widespread disruption across the rail network.